Refund Policy
Last updated: January 2026
Thank you for shopping with us. Please read this Refund Policy carefully before placing an order.
No Refund Policy
We operate under a strict no refund policy.
Once an order is confirmed, processed, and shipped, it cannot be refunded, canceled, or reversed. All products are dispatched only after proper communication and confirmation with the customer, ensuring accuracy and clarity before shipment.
Order Confirmation
Before shipping:
Order details are reviewed
Customer communication is completed
Shipping information is verified
By confirming the order, the customer agrees that the purchase is final.
Non-Returnable Products
Due to the nature of pharmaceutical and healthcare products:
All products are non-returnable
We do not accept returns for opened, unopened, used, or unused items
This policy is in place to ensure safety, quality, and regulatory compliance.
Exceptions
Refunds or replacements are not applicable, including but not limited to:
Change of mind after order confirmation
Incorrect address provided by the customer
Delivery delays caused by courier services or customs
Orders seized or delayed by customs authorities
Damaged or Incorrect Orders
If you receive a damaged product or an incorrect item, please contact us within 24 hours of delivery with clear photos.
We will review the issue and provide a resolution at our discretion.
Contact Information
For any questions regarding this Refund Policy, please contact us:
Phone: +91 9313896663