Cancellation Policy
Last updated: January 2026
Please read this Cancellation Policy carefully before placing an order.
Order Cancellation
Orders cannot be canceled once they have been confirmed, processed, or shipped.
All orders are placed only after due communication and confirmation with the customer. Once confirmation is provided, the order is treated as final.
Before Order Confirmation
Customers may request changes or cancellation before order confirmation.
Once the order is confirmed, no cancellation requests will be accepted.
After Dispatch
Cancellation is not permitted in the following cases:
Order has been shipped or dispatched
Tracking details have been generated
Order is in transit or under customs processing
Non-Cancellable Products
Due to the nature of pharmaceutical and healthcare products:
All products are non-cancellable
No cancellations are allowed for opened, unopened, or unused medicines
This policy ensures safety, compliance, and quality standards.
Failed Delivery or Customs Issues
Orders that are delayed, returned, or seized due to:
Incorrect address details
Customer unavailability
Customs regulations
are not eligible for cancellation or refund.
Contact Information
For any questions regarding this Cancellation Policy, please contact us:
Phone: +91 9313896663